Qualstar 34XX Series User's Guide

The Tape Experts34XXUser’s Guide500300 Rev. U

500300 Rev. U Tape Drive Installation 1-11. Tape Drive Installation1.1 IntroductionThis guide provides installation instructions and techniques for op

500300 Rev. U Errors and Operational Failures 7-7Table 7-5 Load Errors

7-8 Errors and Operational Failures 500300 Rev. UERROR DISPLAY MEANINGUNLOAD FAULT: 49 Can't pull tape out of path. Possible TIP1 or TIP2 sensor

500300 Rev. U Errors and Operational Failures 7-9MOTION FAULT MEANING10 Motion CPU failed to become ready after power up.11 A time-out occurred on a n

7-10 Errors and Operational Failures 500300 Rev. UMOTION FAULT MEANING70 The tachometer sensor has failed.72 The tension arm sensor has failed.74 The

500300 Rev. U Errors and Operational Failures 7-11ERROR MESSAGE MEANING AND POSSIBLE CAUSESBLOWER POWEREXCESSIVESomething is causing the blower to dra

500300 Rev. U AC Power Configuration 8-18. AC Power Configuration DANGERTHE PROCEDURES IN THIS CHAPTER INVOLVE A POTENTIAL SHOCK HAZARDAND SHOULD ONLY

8-2 AC Power Configuration 500300 Rev. U8.1 Tools Required to Change AC Power Configuration• #2 Phillips screwdriver8.2 Configuring the Drive for Avai

500300 Rev. U AC Power Configuration 8-39. Attach the power cord to the power receptacle only after confirming that theline voltage is correct and tha

1-2 Tape Drive Installation 500300 Rev. U3 4 X X X X – X XBasic SeriesSee Table BelowInterface OptionsBlank = Industry Standard InterfaceS = SCSI-2 Si

500300 Rev. U Tape Drive Installation 1-3from the carton and store the end-caps and bag in the carton. Store the carton forpossible future transportat

1-4 Tape Drive Installation 500300 Rev. U1.6.1 Power ConnectionsThe power connection to the drive is by means of a detachable power cord thatcomplies

500300 Rev. U Tape Drive Installation 1-5TAPE DRIVE INTERFACE CONNECTORSSCSI CONNECTORSCSI TERMINATORSJ71J75U1U14U24RESETU25U21J73J74J76RN4CPUFUSEF11A

1-6 Tape Drive Installation 500300 Rev. UPCBA 5000467-J85J86RN1RN2RN3Figure 1-5 SCSI Differential Adapter PCBA1.7.1 SCSI Bus DescriptionA SCSI syste

500300 Rev. U Tape Drive Installation 1-7• The bus must have at least two devices connected to it;• The device addresses (SCSI ID) range from 0 throug

1-8 Tape Drive Installation 500300 Rev. U1.7.2 SCSI Cables and ConnectorsTwo identical drive connectors, wired in parallel at the rear of the drive, p

500300 Rev. U Tape Drive Installation 1-9NOTEWhile any number of devices may supply termination power, only two devices, including thehost adapter, ma

1-10 Tape Drive Installation 500300 Rev. U1.7.4 Termination PowerThe SCSI PCBA is capable of supplying +5 volts termination voltage to the SCSIbus. Th

500300 Rev. U iNoticeInformation contained in this document is copyrighted by QualstarCorporation. It is intended for use by Qualstar's customers

500300 Rev. U Tape Drive Installation 1-11remove VTERM, or always turn the tape drive off before turning the system off, andalways turn the tape drive

1-12 Tape Drive Installation 500300 Rev. U1.8 Rack Mount Installation CAUTIONThe tape drive is cooled by an exhaust fan mounted on the rear panel andd

500300 Rev. U Tape Drive Installation 1-135. Separate the inner and outer slides of the remaining assembly and attach therails to the drive and to the

1-14 Tape Drive Installation 500300 Rev. URight CabinetMounting RailInside upperRight Corner ofDrive BezelRight CabinetMounting RailStandoffsFigure 1-

500300 Rev. U Controls and Indicators 2-12. Controls and IndicatorsBUSY FPT LOAD ONLINE DENSITYENTER EXITI OMENUPOWERFigure 2-1 Front Control Panels

2-2 Controls and Indicators 500300 Rev. UPressing ONLINE while the tape is loading will toggle the pending online state. ALOADING message indicates th

500300 Rev. U Controls and Indicators 2-3• LOAD - The tape is loaded and positioned at loadpoint (BOT).• ONLINE - The tape is loaded and the drive is

2-4 Controls and Indicators 500300 Rev. UMODEL 3412SSELF-TEST NO. 196250sSTANDBY #06250sOFFLINE6250s 0% 10.5“6250 RD 6250 ID6250s 65% 10.5“6250s

500300 Rev. U Controls and Indicators 2-5different densities. When the density indicator shows 6250, a small letter S to theright of the density indic

2-6 Controls and Indicators 500300 Rev. UDisplay line two continues to indicate the read and detected densities when thedrive is placed online. When t

ii 500300 Rev. U CAUTIONReferences contained in this manual to DIP switch settings, jumper locations,primary voltages and other options are for refere

500300 Rev. U Operating Instructions 3-13. Operating Instructions3.1 Applying Power1. Before plugging in the tape drive, switch the power switch to th

3-2 Operating Instructions 500300 Rev. U4. Applying power initiates the following sequence:a. The drive starts the internal blower.b. Display line one

500300 Rev. U Operating Instructions 3-3Test #(341X)Test #(340X)Test Name Comments1 1 +5 V Check the +5 volt supply2 2 ±15 V Check both the +15 and -1

3-4 Operating Instructions 500300 Rev. UFigure 3-3 Dust Protector and Write-enable Ring1. Open the front door by pulling it toward you as shown in F

500300 Rev. U Operating Instructions 3-5Figure 3-5 Correct Way to Insert Reel3. Close the door.4. Press the LOAD switch.3.3.1 Load SequencePressing

3-6 Operating Instructions 500300 Rev. U3.3.2 Aborting a Load SequenceYou may cancel the load sequence by pressing LOAD before the THREADING TAPEmessa

500300 Rev. U Operating Instructions 3-7Figure 3-7 Correct Method of Removing Tape Reel3.4.2 Tape at BOTIf the tape is at BOT (LOAD indicator illumi

3-8 Operating Instructions 500300 Rev. U• You can change the density by pressing the Density switch on the front panelwhen the drive is in the standby

500300 Rev. U Operating Instructions 3-9Normally, the tape drive determines the read density by reading the ID burst on thetape.The read density is in

3-10 Operating Instructions 500300 Rev. U• The tape was recorded using an older DPE format (3200 CPI) that does not havean ID burst.If a tape with no

500300 Rev. U iiiFederal Communications Commission RequirementsThis equipment has been tested and found to comply with the limits for a Class Acomputi

500300 Rev. U Operating Instructions 3-11In this mode, you can change the write and read densities by the Density switch, theinterface, or by loading

3-12 Operating Instructions 500300 Rev. U• The drive performs all write commands from BOT at the indicated write densityand changes the operating dens

500300 Rev. U Operating Instructions 3-132. Raise the top cover by lifting it up at its front corners just behind the bezel asshown in Figure 3-11.Fig

3-14 Operating Instructions 500300 Rev. U3.7.5.1 Terminating Runaways Via the HostOne method of recovering from a tape runaway in non-SCSI drives is v

500300 Rev. U Operating Instructions 3-15• VARIABLE LENGTH ERASE - The drive will terminate the erase operationand go offline. Normally, the host dete

500300 Rev. U Menu Operations 4-14. Menu Operations4.1 Menu System DescriptionThe menu system replaces the conventional internal switches and jumpers

4-2 Menu Operations 500300 Rev. U4.1.2 Accessing the Menu ModeYou can access the Menu mode by pressing the MENU switch whenever the drive isin the sta

500300 Rev. U Menu Operations 4-3equivalent 2400-foot reels run from BOT to EOT and back (i.e., 4800 feet). If thetotal footage exceeds the amount set

4-4 Menu Operations 500300 Rev. ULCD DISPLAY(PARAMETER)SELECTABLE VALUES(DEFAULTS IN BOLD)COMMENTS 1, 2INITIAL DEN: (6250), 3200, 1600, 800 3Power-on

500300 Rev. U Menu Operations 4-5DN UP SAVE ABORTINITIAL DEN:1600Display line one now describes the alternate functions of the four push-buttonswitche

iv 500300 Rev. UImportant — Read This Before InstallationQualstar Corporation has made every effort to provide quality merchandise.If the merchandise

4-6 Menu Operations 500300 Rev. UOn SCSI drives, the low level industry standard interface command which is presentbetween the SCSI PCBA and the Write

500300 Rev. U Menu Operations 4-7• NO - The drive will not report a hard error when it detects blank tape.4.3.2.8 EMULATION: (Default = Qualstar)This

4-8 Menu Operations 500300 Rev. U4.3.2.12 FEN: (Default = Required)The IFEN (formatter enable) signal is an input to the drive. The industry standardi

500300 Rev. U Menu Operations 4-9opportunity for tape streaming, and increasing the throughput in systems thatotherwise might not be able to keep up w

4-10 Menu Operations 500300 Rev. U• BLANK - The read and write densities will not be changed if a tape with no IDburst is loaded.For more information

500300 Rev. U Menu Operations 4-11that the spaces between each recorded character and the gaps between the newlyrecorded data blocks are perfectly era

4-12 Menu Operations 500300 Rev. Umarginal read signal amplitudes. This option is not available on model 340X tapedrives.• AUTO - Enables the adaptive

500300 Rev. U Menu Operations 4-13MAINTENANCESUB-MENUSSUB-MENUFUNCTIONSCOMMENTSDEFAULT CONFIG.1Resets Drive Configuration parameters to defaultsDEF. S

4-14 Menu Operations 500300 Rev. UTable 4-3 Maintenance Sub-Menus and Functions4.5.1 Using the Maintenance MenuTo enter the Maintenance menu:1. Plac

500300 Rev. U Menu Operations 4-15• NO - The SCSI interface is not in use.Pressing ENTER a second time toggles this function between YES and NO. Press

500300 Rev. U vTable of Contents1. Tape Drive Installation...

4-16 Menu Operations 500300 Rev. U4.5.6.1 Write Ident FunctionThe WRITE 6250 (3200, 1600) IDENT functions allow you to initialize a blank tape (or tor

500300 Rev. U Menu Operations 4-174.5.7 Demonstration FunctionThe DEMONSTRATION function is a sales tool mode that exercises tape motion anddisplays a

4-18 Menu Operations 500300 Rev. Uc. If the tape drive is unable to write an error-free block within five writeretries, WRITE FAIL will be displayed a

500300 Rev. U Menu Operations 4-19d. If unrecoverable errors are detected, they will be reported in display line twoand the test will halt. Note the m

4-20 Menu Operations 500300 Rev. U3. Press ENTER. The BUSY indicator illuminates and the tape moves forward.Display line two indicates BOT/EOT TEST, a

500300 Rev. U Menu Operations 4-21An “S” appearing in display line one indicates that the command was received beforethe tape drive reinstruct window

4-22 Menu Operations 500300 Rev. Uvisible. If no segments are visible, the line voltage is low but still okay; if all sixteensegments are visible, the

500300 Rev. U Menu Operations 4-231. Apply power to the tape drive.2. The power up diagnostics will display a checksum error message on the frontpanel

4-24 Menu Operations 500300 Rev. U• It displays the part number of the Read Formatter PCBA installed in 341Xdrives.• It asks you whether the SCSI PCBA

500300 Rev. U Menu Operations 4-257. After about two minutes, the drive will request a 10.5-inch reel of tape with awrite-enable ring installed. Inser

vi 500300 Rev. U3.6.2 Density Modes...3-103.7 Abnormal

500300 Rev. U SCSI Configuration 5-15. SCSI Configuration5.1 SCSI Configuration MenuQualstar SCSI-2 drives have an additional menu called the SCSI Con

5-2 SCSI Configuration 500300 Rev. U5.1.1 SCSI Device ID (Default = 5)This parameter allows you to define a SCSI Device ID from 0 to 7. The SCSI ID is

500300 Rev. U SCSI Configuration 5-3where there is no read-ahead operation. If the drive receives a Space Blockscommand when it is in the Write mode,

5-4 SCSI Configuration 500300 Rev. U• RETRY - If the final retry was successful, the drive reports a Recoverable Error.If it resulted in a CER or HER,

500300 Rev. U SCSI Configuration 5-55.1.10 Write Retrys (Default = 13)The Write Retries parameter lets you set the number of automatic retries the dri

5-6 SCSI Configuration 500300 Rev. Ureceived after this parameter has been changed, the value in that Mode Selectcommand takes precedent.Setting a val

500300 Rev. U SCSI Configuration 5-7the SCSI PCBA when the tape reaches a point approximately 25 feet ahead of theEOT marker strip. This point is know

5-8 SCSI Configuration 500300 Rev. UInquiryData FileFirst EightCharacters(Hexadecimal)Vendor ID(8 Char)Product ID(16 Char)Prod.Rev.(4 Char)Reserved(34

500300 Rev. U SCSI Configuration 5-94. Press  three times. Display line two will indicate INQUIRY:YYYYYYY, whereYYYYYYY is the name of the currently-

5-10 SCSI Configuration 500300 Rev. Ua. Use  and  to change the value of the underlined digit;b. Use ENTER to save the value above the cursor and to

500300 Rev. U vii5.1.11 800 Mask WP ...5-55.1.12 Blo

500300 Rev. U SCSI Configuration 5-11and is not changed by the DEF SCSI CONFIG. function in the Maintenance menu.Depending upon the value set in this

5-12 SCSI Configuration 500300 Rev. URead, Read Reverse, or Space Blocks command. This is most noticeable when thehost sends a command to read one blo

500300 Rev. U SCSI Configuration 5-13spaces across the block in the opposite direction and then repeats the read in theoriginal direction.1. From the

5-14 SCSI Configuration 500300 Rev. U• YES - Forces the tape drive to automatically perform retries when it detects acorrected error while writing. Th

500300 Rev. U SCSI Configuration 5-155.2.7 WRT ParityThe WRT Parity parameter must be set to INT (Internal) for proper drive operation.5.3 SCSI Error

500300 Rev. U Preventative Maintenance 6-16. Preventative MaintenanceThe only preventive maintenance you need to do on your tape drive is keep the hea

6-2 Preventative Maintenance 500300 Rev. Uworkbenches will accumulate dust on the reel flanges that will eventually workits way into the tape path. Ta

500300 Rev. U Preventative Maintenance 6-3Figure 6-1 Tape Path Components That Must Be CleanedFigure 6-2 Cleaning the Read/Write HeadFigure 6-3

6-4 Preventative Maintenance 500300 Rev. UFigure 6-4 Cleaning the Tape Cleaner4. Run the Write/Read test described in Section 4.5.8 to verify data r

500300 Rev. U Preventative Maintenance 6-5an increase in both write and read errors. (This is true for all reel-to-reel tapedrives.)3. If more than 1

viii 500300 Rev. U7.1 General...7-1

6-6 Preventative Maintenance 500300 Rev. U6.5.3 Media RequirementsThe drive operates reliably using any tape meeting the requirements of ANSI X3.40-19

500300 Rev. U Preventative Maintenance 6-76. Erased Areas on the Tape - The more erased areas a tape contains, the lessdata it can hold.6.6.1 Data Cap

6-8 Preventative Maintenance 500300 Rev. U1024 3.8 7.6 15.3 30.5 45.82048 5.7 11.5 22.9 45.0 68.84096 7.7 15.3 30.6 61.2 91.98192 9.2 18.4 36.8 73.6 1

500300 Rev. U Preventative Maintenance 6-9Length (ft): 300 600 1200 2400 3600Block Size MEGABYTES80 0.6 1.3 2.7 5.3 8.0128 1.0 2.1 4.2 8.4 12.6256 1.9

500300 Rev. U Errors and Operational Failures 7-17. Errors and Operational Failures7.1 GeneralYour tape drive continually monitors certain critical ar

7-2 Errors and Operational Failures 500300 Rev. UIn most cases, pressing any front panel switch will clear the fault code and message(if any) and the

500300 Rev. U Errors and Operational Failures 7-37.2.3 Miscellaneous MessagesDepending upon the circumstances, you may be required to intervene before

7-4 Errors and Operational Failures 500300 Rev. UERROR DISPLAY DEFINITIONNOT SELECTED Drive address not set to 0 and SCSI operation is enabled.OUT OF

500300 Rev. U Errors and Operational Failures 7-5ERROR DISPLAY MEANINGBAD INTERRUPT XX An illegal CPU interrupt on the Write/Executive board has occur

7-6 Errors and Operational Failures 500300 Rev. UERROR DISPLAY MEANING ERROR DISPLAY MEANINGLOAD FAULT: 10TENSION ARM PROBThe Arm Index signal isprese